Key Realty School Catalog of Policies and Procedures –
See the Key Realty School COVID 19 page for specific policies surrounding the pandemic and the school response to the pandemic
- Disclosures: This policy manual is applicable to all students enrolled or previously enrolled with Key Realty School.
1.1.1. Some policies may only be applicable to current students as they define the process and conduct of the student.
1.1.2. The policy manual should be read in its entirety by every prospective student and all current students.
1.1.3. Key Realty School may require students to acknowledge an additional copy of the policies and procedures through signature at any time throughout the attendance of any course.
1.1.4. Key Realty School, its employees, contractors representing Key Realty School, instructors or any individual or group affiliated with the school are not interpreters of any state law. The school maintains its integrity and reputation by providing students with the most current information applicable to Nevada and California law regarding all legal and ethical concepts surrounding the educational courses offered. But, Key Realty School recommends that all students view the laws that govern the subject enrolled in, as these laws may affect the student’s ability to seek out licensing, certifications, or any other state mandated document to practice in the field enrolled in. Key Realty School is not responsible for interpreting or discussing all laws applicable to the field enrolled in.
1.1.5. Key Realty School offers adult classes taught in an adult learning environment. This means that statements or topics often used as examples may not be appropriate for minors. Examples are not intended to offend any group or organization and these examples are often the opinions of the instructors only but are intended for overall education purposes.
1.1.6. Key Realty School maintains the following business hours: Open Monday through Friday 8AM to 6PM Pacific Standard Time excluding major holidays.
1.1.7. The following information is a registry of the state bodies governing the fields taught at Key Realty School and their contact information. This information is deemed reliable but this contact information can change. Please contact Key Realty School if you wish to receive the most current set of contact information for these regulatory bodies.
184.108.40.206. Nevada Legislator – Courses effected: All Nevada
220.127.116.11. Web Site: www.Leg.State.NV.US
18.104.22.168. Nevada Post-Secondary – Courses effected: All Nevada
22.214.171.124. Phone: 702 486 7330
126.96.36.199. Nevada Real Estate – Courses effected: Real Estate, Appraisal, Property Management, Structural Inspection, Community Association Management, Time Share
188.8.131.52. Nevada Real Estate Division / Phone 702 486 4033 OR 775 687 4280
184.108.40.206. Web Site: www.Red.State.NV.US
220.127.116.11. Nevada Mortgage Lending Division – Courses effected: Mortgage Agent, Finance, Mortgage Broker courses
18.104.22.168. Nevada Mortgage Lending Division / Phone 702 486 0780 OR 775 684 7060
22.214.171.124. Web Site: www.MLD.NV.US
126.96.36.199. California Department of Real Estate – Courses effected: Any course applicable to California Real Estate or its licensing or renewal processes.
188.8.131.52. Phone: 916 227 0782
184.108.40.206. Web Site: www.DRE.CA.Gov
220.127.116.11. Arizona Department of Real Estate – Course effected: Any course applicable to Arizona Real Estate or its licensing or renewal processes.
18.104.22.168. Phone: 602 468 1414
22.214.171.124. Web Site: www.Re.State.AZ.US
126.96.36.199. Utah Department of Real Estate – Course effected: Any course applicable to Utah Real Estate or its licensing or renewal processes.
188.8.131.52. Phone 801 530 6747
184.108.40.206. Web Site: www.Commerce.Utah.Gov/Dre
220.127.116.11. Hawaii Department of Real Estate – Course effected: Any course applicable to Hawaii Real Estate or its licensing or renewal processes.
Phone: 808 586 2643 Web Site: www.Hawaii.gov/hirec
18.104.22.168. Oklahoma Department of Real Estate – Course effected: Any course applicable to Oklahoma Real Estate or its licensing or renewal processes. Phone: 405 521 3387 Web: www.Orer.state.ok.us
22.214.171.124. Some educational courses may require an exam to be taken through a state recognized testing facility other than Key Realty School to accomplish the end goal of the course taken. Though some courses may prepare for such exams, Key Realty School is not affiliated with any such organization and thus cannot be responsible for the policies and procedures of the testing center. It is recommended that students taking such exams become completely aware of all testing policies of the testing center before enrolling for said exams.
1.1.8. Key Realty School is a Nevada Licensed Post-Secondary Educational institution.
1.1.9. Key Realty School may offer educational courses applicable to other states and through correspondence which may require another states governing law to affect the students ability to adhere to the policies of Key Realty School. Key Realty School will cooperate with the needs of students located in other states only if these needs do not affect the integrity of Nevada law governing the courses, students and the school.
1.1.10. Key Realty School does not endorse or recommend any other specific company or organized group for any purpose of advancement in the educational or career path that the student has chosen. Click here to examine the posting displayed on school grounds
126.96.36.199. Key Realty School does not endorse any recommendations or comments made by the contracted instructors related to other companies or organizations other than Key Realty School. Any suggestion of such comment is intended for instructional purposes only and is often part of the learning environment. It is not the policy of Key Realty School to hold any other company or organization to different standards. The instructor’s opinions are not a reflection of the school and are used as education options toward the completion of the curriculum.
1.1.11. Ownership of the school: Key Realty School is Limited Liability Company – Filed with the Nevada Secretary of State as Key Realty School LLC doing business as Key Realty School
1.1.12. Faculty and Staff – Key Realty School maintains this listing of instructors on a regular basis but staff, admissions personnel and instructors may be added or removed at the discretion of the school.
188.8.131.52. Admissions Personnel – Admissions Personnel are staffed to provide students with guidance and assistance as it relates to the course specific requirements, course tuitions and registration process. See the school admissions office for contact information or an updated list of admissions personnel wherein staff can change. Most office personnel hold standard business hours. The hours for specific staff can also change based on sick days or scheduled vacation days.
184.108.40.206.1. Leah Cunningham
220.127.116.11.2. Pamela Garrett
18.104.22.168.3. Jena Cruse
22.214.171.124.4. Erica Russom
126.96.36.199.5. Sara McGowan
188.8.131.52.6. Megan Lundwall
184.108.40.206. Instructors – Instructors are approved to teach specific course curriculums. See the school admissions office for an updated list of school instructors wherein staff can change. NOTE: Instructors are approved by the state governing body when deemed applicable and contracted to teach specific curriculum. Any opinions or views expressed by the instructors do not reflect the views or opinions of Key Realty School, its staff or company policy as a whole. Said opinions are that of the instructor only.
220.127.116.11.2. Bob Steffan
18.104.22.168.3. Sara Barry
22.214.171.124.5. Greg Blackburn
126.96.36.199.6. Michael Federwitz
188.8.131.52.7. Robin Alonso
184.108.40.206.9. Toby Tatum
220.127.116.11.10. Cliff Jenkinson
18.104.22.168.11. Tom Johnson
22.214.171.124.12. Lee Guyette
126.96.36.199.14. Jaime Velez
188.8.131.52.15. Steven Goldman
184.108.40.206.16. Jim Dague
220.127.116.11.17. Denise Klein
18.104.22.168.18. Nancy Anderson
22.214.171.124.19. Julie Brown
126.96.36.199.20. Rick Diaz
188.8.131.52.21. Matt Kalb
184.108.40.206.22. Chris Patrick Flannery
220.127.116.11.23. Georgia Purpura
18.104.22.168.24. Michael Hoffman
22.214.171.124.25. Tom Payne
126.96.36.199.26. Ron Mendicino
188.8.131.52.27. Peter Stefani
184.108.40.206.28. James Viviano
220.127.116.11.29. Brian Wyatt
18.104.22.168.30 Damon Caldwell
22.214.171.124.31 Joe Scrofani
126.96.36.199.32 Carin Tanner
188.8.131.52.33 Lee Gurr
184.108.40.206.34 Julie Brown
220.127.116.11.35 Tamra Tybouslu
18.104.22.168. See the admissions office of the school for a list of additionally approved instructors as instructors are often added to the school staff. See the admissions office for a copy of any instructor credentials.
1.1.13. Though Job Placement services are provided, Key Realty School does not guarantee job placement. Though such placement may be provided to the student, Key Realty School does not endorse or promote any specific company.
2.1. The state of Nevada Department of Business and Industry, Real Estate Division has accredited all real estate related courses.
2.2. The education officers of the Real Estate Division and the Nevada Real Estate Commission review all courses and grant accreditation only after careful consideration. Courses must be renewed on an annual basis and are subject to review at any time. Key Realty School strives to keep our courses up-to-date with the market trends allowing the student to achieve maximum usage of the information contained therein.
2.3. All Nevada real estate courses of instruction are recognized by the Nevada Real Estate Commission and Nevada Post-Secondary Education.
2.4. Key Realty School insures that Nevada approves the course offerings at the time of enrollment and at the completion of the course. The school will immediately suspend any course offerings that are found to not be to the standards or approved by the state of Nevada. See section 22 for information about canceled courses. Key Realty School recommends that students implement any type of educational certificate in a timely manner because educational requirements deemed necessary by governing bodies can change.
3.1. Key Realty School prides itself in the most current course materials produced by its production center. The school will use course evaluations as a method for students to express recommendations related to course material.
3.2. Course materials should not be used as evaluations or interpretations of Nevada law, the course materials should be used for educational purposes only.
3.3. Key Realty School often uses course material published and or created by companies or organizations not affiliated with Key Realty School. This material should be used for educational purposes only and is not designed to be interpretations of law, but recommendations for practice and testing.
3.4. Instructions and fees: Students will be required to pay all fees for the course at the time of admission. US citizens and permanent residents in possession of a permanent immigration visa should complete the registration/enrollment form in full, and then date and sign it while within the Administration office. All information provided to Key Realty School by the student becomes the property of Key Realty School and no information, other than student name and address, will be given to anyone other than the student providing the information unless otherwise noted on the registration/enrollment form. Admission or registration based on any misrepresentation of the student may result in cancellation of admission and/or enrollment without the possibility of refund. Proof of payment is supplied through receipt only. A copy of a former receipt can be obtained through an email request. The email must contain the student name and calendar year for which the tuition payment was made. email request
3.5. Classroom instructors may implement classroom conduct policies through verbal explanation or through written policy that is not noted in this catalog of policies and procedures. Students may visit the admissions office to discuss or resolve any problem pertaining to additional classroom guidelines set by the instructor. These additional guidelines may include but are not limited to: Cell phone use, use of electronic devices, excessive talking, tardiness, seating arrangements, and parking.
3.6. Entrance requirements: Students must be at least 18 years of age for admission to any of Key Realty School’s Courses. Students under the age of 18 should complete a Minor Consent form at or prior to the time of enrollment. Students must also be willing to comply with all policies presented during enrollment.
- Policies of Nevada Real Estate Pre Licensing
4.1. Real Estate Pre Licensing is defined as any course taken prior to the activation of any Nevada Real Estate License: Salesperson, Broker, or Broker Salesperson.
4.2. The maximum occupancy of the real estate pre licensing course is at the sole discretion of the admissions office. Therefore admissions is done on a first come, first serve basis. Students repeating any subject must surrender their space in the class, only if the class is full (definition of full is determined by the admissions office based on the seats available in the classroom setting). The admissions office will use the effective start date noted on the enrollment form to determine which repeating students must relinquish their space in the classroom setting.
4.3. The Nevada Real Estate pre licensing course can be completed via classroom or home study.
4.4. All real estate students are considered home study students as classroom attendance is not recorded.
4.4.1. If a student decides that classroom instruction would benefit their ability to transfer education to other states and would be more viable, the student may re-enroll as a classroom student for an additional fee. Classroom enrollment must be done on a separate enrollment form. Hours taken do not count toward a classroom completion certificate unless the student is completing the required sign in sheets and the student has made specific arrangements with the admissions office to be noted as a classroom student.
22.214.171.124. Home study students are required to complete and pass examinations and all required evaluations to obtain certificates. Said certificate / course completion exam must be taken within one year of enrollment date. See testing section 14.5
126.96.36.199. The passing grade on any quiz or exam is 75% or greater.
188.8.131.52. Only students requesting or students who are required to have attendance recorded are considered classroom students. All standardized classroom students are considered credit hour students wherein education is afforded through a completion exam. A certificate of education is not issued based on attendance. This affords the student with the flexibility of attending within the calendar as their schedule permits. This also allows the student to learn the curriculum through multiple delivery methods. Students who wish to receive classroom clock hour certification must request clock hour accreditation on a written form in the admissions office.
184.108.40.206.1. Students who are listed as Clock Hour classroom students must attend the total clock hours enrolled in before students can obtain the certificate of education.
220.127.116.11.2. Clock Hour Classroom students must clearly indicate classroom attendance on the original enrollment agreement or specifically change their enrollment to classroom in the admissions office of the school without penalty. The hours of education for classroom instruction will not be counted until an attendance log is started with the admissions office.
18.104.22.168.3. Classroom attendance is mandatory for a classroom student wherein the course is a clock hour course. Classroom attendance is optional for a student enrolled in a classroom course wherein the course is considered a credit hour course. Classes that are clock hour will be deemed a clock hour requirement by the state or federal governing agency. Classes that are clock hour will have an attendance log and will not solely be based on a course final exam. A credit hour course will not be based on attendance but will be based solely on the passing of a final exam. Students should contact the school admissions office if the student is unclear as to whether their course is clock or credit hour. Any absence from a clock hour course will require the student to re-enroll in the next available course offering and the student may be required to pay for the course again. Though classroom attendance may constitute hours of completion, this course still requires a final examination for completion.
4.4.2. Subject to availability, Nevada Classroom Real Estate Students have the ability to repeat any subject at any time at no additional cost to the student. Though students have the ability to repeat course topics and live classroom sessions, Key Realty School will only update physical course materials for a period of 1 year at no additional cost. The school does not replace lost course materials at no cost. Students who continue or restart their course of study on dates exceeding 1 year from the original enrollment date may be required to purchase additional or updated course materials. The admissions office of the school retains a price list of all course materials.
22.214.171.124. The ability to repeat any course is only available while Key Realty School is able to offer or is scheduled to offer the course.
126.96.36.199. The real estate pre licensing course is traditionally designed to be four calendar weeks (excluding holiday periods noted in the school calendar). Therefore, any education taken after the four week period is considered repeating course subjects regardless of attendance during the scheduled four week set.
188.8.131.52. Repeating students are considered to be auditing the subject for no additional credit.
184.108.40.206.1. Though the class is rarely considered completely full, auditing students are not guaranteed a space within the course. The course space is always allocated to the students currently attending the original four week cycle.
4.4.3. For beginning and ending of courses see calendar
220.127.116.11 The primary focus of the Nevada Real Estate Pre Licensing course is to define and educate on the elements within the Nevada licensing exam content outline. Click here to examine the general content outline.
18.104.22.168 Though the general content outline is recommended as a nexus for the topics for which the student should be educated on through the completion of the course, the outline can be broken into further segments wherein each item within the outline can be defined as to its location within the course material and curriculum content. Click here to examine the full segmented correlating content outline.
4.4.4 Tuition Fees associated with courses at Key Realty School
4.4.4. Instructions and fees: Students will be required to pay all fees for the course at the time of admission. US citizens and permanent residents in possession of a permanent immigration visa should complete the registration form in full, and then date and sign it while in the Administration Office. All information provided to Key Realty School by the student becomes the property of Key Realty School and no information other than student name and address will be given to anyone other than the student providing the information unless otherwise noted on the enrollment sheet. Admission or registration based on any misrepresentation of the student may result in cancellation of admission and/or enrollment without the possibility of refund. Should an issue arise associated with the tuition paid at the time of enrollment, the school will require the general tuition affidavit wherein such information can be evaluated when reviewing the student file.
22.214.171.124. Seldom does Key Realty School offer a public tuition discount or tuition incentive. If a discount is offered, a student enrolling in the same package within the 30 calendar days prior, may request a credit be noted to the student account for the difference in amount between the tuition paid and the discounted tuition rate. The credit can be used for or toward any product, service or course offered by Key Realty School. The student will be supplied with validation of said credit through emailed receipt. The credit must be used within 1 calendar year of the original enrollment date. The difference of tuition will not be refunded. A copy of the enrollment record / receipt of tuition payment can be obtained within the enrollment record tab of the student dashboard . Key Realty School does afford a 10% tuition discount to students showing proof of a US military ID (Number such as DOD or similar ID number) at the time of enrollment. This offer cannot be combined with any other promotion nor is this discount retroactive. Proof of military identification must be supplied at the time of enrollment and therefore online enrollment is not permitted when using a military ID for a discount . Key Realty School does afford a 10% discount for seniors over the qualifying age of 65. A drivers license number or other government issuing ID showing proof of qualified age must be provided at the time of enrollment. The aforementioned VA and Senior discounts are not retroactive. If the ID was not shown and noted at the time of enrollment, the discount will not be applied.
126.96.36.199. For 1099 purposes, Key Realty School is filed as an S Corporation. Students traditionally report any tuition paid as a business expense on the tax filing form schedule C. NOTE: This section is not intended to provide tax guidance wherein the individual or company should seek the professional guidance of a licensed tax advisor when reporting expenses and tax filing. In accordance with IRS guidelines, Key Realty School produces one W9 form per calendar year unless a material change has occurred within said calendar year. Use the following link to obtain a copy of the W9 for the current calendar year: 2021 Key Realty School W9
188.8.131.52 Key Realty School posts W9’s in association with 2 calendar years prior only. Click here to obtain the 2019 Key Realty School W9 / Click here to obtain the 2020 Key Realty School W9
4.4.5. Non-English speaking students are responsible for their own interpretation of material and instruction. All instruction and materials will be provided in English.
4.4.6. Students are required to apply for admission allowing enough time to complete the required hours of the course under the provision that one may only study a maximum of eight (8) hours per calendar day. Calendar hours are considered when scheduling a home-study course or classroom course and course completion is not granted before the calendar hours of the course have expired. Example: Student O enrolls in the real estate pre licensing course. Student O must wait a minimum of 12 calendar days before student O can test out of the subject. (15 X 8 = > 120 hours of education) This eight hour maximum is applicable to all increments of hours toward real estate pre licensing and continuing education. Students will not be supplied completion /certificate access information or appointments prior to the minimum allocation of hours having been met. The student must take the course final exam within 1 calendar year of the enrollment date.
4.4.7. The Nevada Real Estate Division governs the application and educational recognition process. Therefore, Key Realty School recommends that the student has any and all prior education assessed by the Nevada Real Estate Division in writing to guarantee the acceptance of any prior education toward licensing application.
184.108.40.206. Though Key Realty School prides itself in the most current information supplied by both written and verbal information provided to students, requirements and or laws may change that require more or less educational course work than originally enrolled in.
4.5. The process of completing the requirements to apply for a Nevada real estate license may require the student to take a state sanctioned exam with a testing facility that has no business or financial relationship with Key Realty School. Though Key Realty School prides itself in its awareness of the testing company’s policies and procedures, the school is not responsible for the lack of disclosure or lack of performance in anyway by the testing service. Key Realty School strongly recommends that all students thoroughly examine all testing policies of any external company prior to enrolling for an examination.
- Policies of Nevada Post Licensing
5.1. The Post-Licensing Course is designed for students who have successfully passed the state board examination and have already obtained their Nevada real estate license. This comprehensive course prepares the new licensee for the real estate industry and is designed to complete the 30 hour post licensing requirement deemed necessary by the state of Nevada.
5.2. Application for admissions: Students seeking admission are reminded that this course is designed for the new licensee. Due to our commitment to the student’s success, class size is at the discretion of the school admissions office. Therefore, admission is done on a “first come – first served” basis. Applications for admissions received after filling allocated spaces will be deferred to the first available opening of the next scheduled course.
5.3. Beginning and Ending of courses: The Post licensing Course start and end dates are noted on the calendar . This course is broken into 10 three hour segments. The student must complete all 10 segments within two course offerings. Example: Student O takes segments 1,2,3,4,5,8 and 9 in the March offering, Student O must complete segment 6,7 and 10 in the April offering. (Or next available course offering)
5.3.1. If the student fails to complete the 10 segments, the student will not be allowed to repeat without re enrolling and paying any additional tuition fee.
5.4. This course is not offered on a home-study basis and must be attended in its entirety to receive the post licensing credits. This course may require a final examination for completion. The necessity of a final exam is at the discretion of the senior instructor.
5.5. This course will only count for the Nevada Post Licensing requirement if it is taken during the first year of active licensing. This course will not count toward continuing education.
- Structural Inspection 101 and 102
6.1. Application for admissions: The maximum size of the course is at the sole discretion of the admissions office. Therefore, admission is done on a “first come – first served” basis. Applications for admissions received after filling allocated spaces will be deferred to the first available opening of the next scheduled course. This maximum level of students can be changed at any time by the admissions office if necessary.
6.2. See school calendar. If a student wishes they may audit the course in the next scheduled course session with no additional fee if the course is not completely understood during the first attendance.
6.3. The 101 course is designed as academic test preparation. A student must have a total of 60 clock hours to receive a certificate of education for the 101 course.
6.3.1. The 102 course is designed as practical field preparation. The 102 course is viewed by the Nevada Department of Business and Industry as the equivalent of 25 inspections with an existing inspector. A student must have a total of 78 clock hours to receive a certificate of education for the 102 course.
6.3.2. The 101 and 102 courses are completely different courses taught by different instructors. Therefore, the methodology in which the class is conducted will be different.
6.6. The inspection courses may require field training outside of the Key Realty School classrooms. Students must recognize this prior to enrollment and realize that Key Realty School is not responsible for traveling or transportation to such events, nor does the school provide security or assistance during these sessions. Students concerned about the possible risks occurring during observation inspections outside of the classroom setting should not enroll in the on-site inspection or 102 course. Students are not permitted to actively participate in the physical inspection of any on-site inspection. Students who disobey this policy will be held liable for any damage or injury caused by partaking in an activity not permitted in the course. These on-site inspections are observation only.
6.7 The inspection courses may involve onsite observation inspections. Said on site inspections are designed for example and observation only. By enrolling in an inspection course, the student agrees to the waiver and liability form. Click here to review the waiver and liability form
- Property Management
7.1. The Property Management Certification Course is designed for students who have an interest in obtaining a property management permit attached to their real estate license; however, the course is open to anyone wishing to take the course. A student taking this course with the intent of practicing the activity of property management must have an active real estate license to practice after passing the permit exam and applying for the permit. Students can take this course for information purposes only. This comprehensive course prepares the student to take the Property Management Permit exam. This course does not count toward continuing education.
7.2. Application for admissions: The maximum size of the course is at the sole discretion of the admissions office. Therefore, admission is done on a “first come – first served” basis. Applications for admissions received after filling allocated spaces will be deferred to the first available opening of the next scheduled course. This maximum level of students can be changed at any time by the admissions office if necessary.
7.3. See school calendar for the Beginning and Ending of courses. If a student wishes they may audit the course with no additional fee if the course is not completely understood during the first attendance. The student has one year to audit the course without an additional tuition fee. Should the student wish to audit the course after the aforementioned 1 year allotment, the student must re-enroll in the course and obtain a new set of course materials.
7.4. This class is not offered on a home-study basis and attendance is mandatory. Any absence will require the student to re-enroll in the next available course offering and the student may be required to pay for the course again. This course requires a final examination for completion.
- Broker Upgrades
8.1.1. All broker upgrade courses are designed for additional 3 credit course work applicable when developing the necessary course requirements toward a Nevada Broker or Broker Salesperson license. These courses cannot be used toward continuing education and therefore are not presented in such a manner.
8.1.2. Application for admissions: These courses are offered only by home study. The student need only contact the school and request the course. Students are required to apply for admission allowing enough time to complete the required hours of the course under the provision that one may only study a maximum of eight (8) hours per calendar day. Calendar hours are considered when scheduling a home study course and course completion is not granted before the calendar hours of the course have expired. All home study / correspondence or online students must take the required course final exam within one calendar year.
8.1.3. All broker upgrade courses require a final exam for completion.
8.1.4. Though Key Realty School may aid a student in the requirements necessary to fulfill the state demands concerning education and experience toward broker or broker salesperson application, the Nevada Real Estate Division is the sole interpreter of applicant’s credentials. Therefore, Key Realty School recommends that a potential applicant of a broker or broker salesperson license confirm all course work and experience with the Nevada Real Estate Division.
- Continuing Education Courses for Real Estate by correspondence
9.1. All continuing education courses are designed to receive credit toward the requirements set forth by the Nevada Real Estate Commission to renew a real estate license.
9.2. Though Key Realty School can aid an applicant with the total number of hours and subject matter needed to renew a Nevada Real Estate license. The submission and completion of the necessary documents is the sole responsibility of the student or applicant. Students may be required to fulfill specific requirements set forth by the Nevada Real Estate Commission, Key Realty School recommends that each student confirm the validity of any course work taken outside of Key Realty School with the Nevada Real Estate Division.
9.3. Continuing education requirements change frequently and may be different for specific licensee circumstances. The student is encouraged to speak with the Nevada real estate division to reinforce any requirements if the applicant for renewal may be required to complete additional course work.
9.4. All continuing education courses require a completion exam to receive a certificate of education.
9.5. Proctor services may be available, but it is not the responsibility of the school to secure these services.
9.6. Certificates of education are only valid during the license renewal period.
9.7. The course approval is guaranteed at the time of enrollment for period of 30 days after enrollment in the course. The Nevada Real Estate Division and or Key Realty School could discontinue the course offering at any time. Because these courses are completed via correspondence, students enrolling less than thirty days prior to this course cancellation will be issued a refund for the particular subject and course only or an alternative course replacement may be chosen at the student’s preference. If the enrollment date was more than thirty days prior, the student only has the ability to select an alternate or replacement course, no ability to refund the course tuition is available.
9.8. Key Realty School is not responsible for submitting the course renewal information to the state governing body.
- Appraisal Education
10.1. Key Realty School offers the 78 hour appraisal pre internship course. This combination of subjects will educate the student in the area of appraisal through significant means as to begin the state mandated two year internship.
10.2. Key Realty School offers other appraisal courses outside of the 78 hour pre internship course that both benefit students from a practical setting and these courses may be used toward continuing education hours for appraisal license renewal or application.
10.2.1. Key Realty School encourages each student taking an appraisal course for any other purpose than internship to contact the state of Nevada Appraisal Division to confirm the course purpose and approval for the intended purpose. Because the requirements are unique for different statuses within the appraisal field, Key Realty School is not responsible for determining what exact subjects are needed to renew, activate or apply for any state status. Therefore, the school recommends the student seek out this information from the state or local governing body.
10.3. See school calendar for the Beginning and Ending of courses. The Appraisal Course is offered online only at present. Should the course be offered in class, the calendar will be updated accordingly.
10.4. If this course is taken through live classroom instruction, the class is not considered home-study and thus attendance is mandatory. Any absence will require the student to re-enroll in the next available course offering and audit the total number of days missed in the next session only. If students are unable to complete the number of hours required within two course offerings, the student must re pay the entire tuition to attend future dates. All course and attendance records are kept for a minimum of 7 years after the students’ last activity with the school. Attendance policy will comply with current Appraisal Foundation and Nevada Appraisal Commission / NRS & NAC standards.
10.5. All appraisal courses require a final examination for completion.
10.6. Instructors – All appraisal instructors are approved by the state and federal governing bodies to teach the subjects within the course.
10.7. Textbooks and Course materials – Textbooks may be required to purchase separately should the student require physical textbooks outside of the digital material provided.
10.8. Local, State and Federal bodies govern the educational requirements and aid in creating the requirement to become, renew or apply for any appraisal registration, license, certification or ability to practice. Though Key Realty School prides itself in the current information of these constantly changing requirements set forth by these organizations, the school would recommend that the student use the Nevada Appraisal Division as the contact point for information about these additional Local, State and Federal organizations.
- Mortgage Agent
11.1. Also known as Loan Origination.
11.2. See the calendar for Beginning and Ending of courses:
11.3. This class is not offered on a home-study basis and attendance is mandatory. Any absence will require the student to re-enroll in the next available course offering and audit the total number of days missed in the next session only. If students are unable to complete the number of hours required within two course offerings, the student must re pay the entire tuition to attend future dates. Students who have taken and completed all hours as required in this section yet are unable to pass the licensing exam have 1 calendar year from the original enrollment date to retake the course without paying additional tuition. Said retake is also known as an audit. Students who wish to retake the course and who have exceeded the aforementioned 1 year audit period may retake the course by paying 60% of the course tuition. Said retake is also known as a course reinstatement. See section 30.
11.4. The Nevada Mortgage Lending Division is the state body governing the practice of Loan Origination. Therefore, Key Realty School recommends that all questions related to license application and Nevada practice be forwarded to the Mortgage Lending Division.
11.5. Though Key Realty School offers suggestions as to when Mortgage Brokers may be hiring, Key Realty School does not guarantee job placement, nor does the school endorse any other companies practice or policies.
- Home Study Academic Policies
12.1. Home Study courses require the student email questions pertaining to course protocol to firstname.lastname@example.org. Curriculum related questions must be sent through the curriculum question form. This insures that an instructor will answer the questions in the most efficient manner possible. Home Study students may not ask curriculum questions of the admissions counselors or other office staff because they may not be trained and or educated to answer these questions.
12.2. Home Study courses must be completed within one year of the original enrollment. If a student does not complete the course by passing the final exam within the one year allotment, the student may re-enroll in the course at a reduced tuition rate of 60% in order to complete the course and receive credit. The student will be given a new current set of course materials and must abide by the course policies as if they were starting the course for the first time.
12.3. Home study students cannot complete more than 8 hours of education per day. Example: The pre licensing course cannot be completed in anything less than 15 calendar days.
12.4. Key Realty School is not responsible for updating course materials for courses that have been modified during the home study process. Therefore, Key Realty School recommends completing the course in the quickest time reasonably possible to avoid these changes.
- Credit for Previous Training
13.1. Key Realty School is authorized to provide credit for previous training when the course in question is through Key Realty School.
13.2. Credit will not be issued for partially completed courses that are no longer offered.
13.3. Key Realty School is not an approving authority for previous education waivers from other schools in other states. Students who feel they may/should receive partial or complete credit for previous education must contact the Nevada Real Estate Division for authorized approval.
13.4. Students are required to notify the school of their education needs and are reminded that Key Realty School is not responsible for incorrect or misunderstood requirements for education.
- Definitions and Standards
14.1. Classroom instruction involves actual participation in a classroom environment. An instructor will guide the students through the material and will be present during scheduled class times.
14.2. Definition of home-study courses
14.2.1. Home-study courses may be referred to as Independent Study or Correspondence programs.
14.2.2. Home-study course material is designed to allow the students to conduct their education at their own pace and location. The Real Estate Division will only allow the student to study a maximum of eight (8) hours per calendar day.
14.2.3. An instructor is available to answer questions regarding instruction and material only by email; however, the instructor is not available for private instruction or assistance.
14.2.4. Students must allow enough time to complete the required hours of the course. Calendar hours are considered when scheduling a home-study course and course completion is not granted before the calendar hours of the course have expired.
14.2.5. Students must complete all home study courses within 12 months of enrolling to receive credit for the course. It is the responsibility of the student to complete the course within this time frame and Key Realty School is not responsible for material that has been updated, changed or deleted from our offered courses. Students can elect to purchase new materials if the materials have changed.
14.3. Credit for Previous Training
14.3.1. Key Realty School is authorized to provide credit for previous training when the course in question is through Key Realty School.
14.3.2. Credit will not be issued for partially completed courses that are no longer offered.
14.3.3. Key Realty School is not an approving authority for previous education waivers from other schools in other states. Students who feel they may/should receive partial or complete credit for previous education must contact the Nevada Real Estate Division for authorized approval.
14.3.4. Students are required to notify the school of their education needs and are reminded that Key Realty School is not responsible for incorrect or misunderstood requirements for education.
14.3.5. Credit for previous training for VA students
220.127.116.11 Key Realty School will instruct VA students to hand deliver any previous education to the Nevada Real Estate Division Education section to have the previous education evaluated. The Nevada Real Estate Division will provide the student with a written evaluation. The student must submit the written evaluation from the real estate division to Key Realty School.
18.104.22.168. Key Realty School will honor any previous education recognized by the Nevada Real Estate Division.
22.214.171.124. Key Realty School will maintain a copy of the written evaluation of any VA student’s educational training in the students file.
14.4. Repeating a course
14.4.1. The Pre-Licensing classroom only course and Post Licensing course may be repeated during the next course offering at no extra charge. The student must notify the administration office of their intention to repeat the course prior to being re-enrolled in the course. New students are given priority placement for seating when class size is limited. Students repeating any course must surrender their space in the class, only if the class is full.
14.4.2. The Property Management Course may be repeated during the next course offering at no extra charge. The student must notify the administration office of their intention to repeat the course prior to being re-enrolled in the course. New students are given priority placement for seating when class size is limited. Students repeating any course must surrender their space in the class, only if the class is full.
14.4.3. The Structural Inspection Course may be repeated during the next course offering at no extra charge. The student must notify the administration office of their intention to repeat the course prior to being re-enrolled in the course. New students are given priority placement for seating when class size is limited. Students repeating any course must surrender their space in the class, only if the class is full.
14.4.4. Should the appraisal course be taken through live classroom instruction, the Appraisal Course may be repeated during the next course offering at no extra charge. The student must notify the administration office of their intention to repeat the course prior to being re-enrolled in the course. New students are given priority placement for seating when class size is limited. Students repeating any course must surrender their space in the class, only if the class is full.
14.4.5. The Loan Origination Course may be repeated during the next course offering at no extra charge. The student must notify the administration office of their intention to repeat the course prior to being re-enrolled in the course. New students are given priority placement for seating when class size is limited. Students repeating any course must surrender their space in the class, only if the class is full.
14.5. Generic Testing Policies
14.5.1. Classroom Instruction Testing
126.96.36.199. Testing is conducted in each class according to the policies and direction of the instructor.
188.8.131.52. Testing is timed and must be completed in the time allotment assessed by the instructor.
184.108.40.206. The instructor has final authority over testing and the instructor must grant exception to the policy.
220.127.116.11. Passing grades are granted with a minimum score of 75% unless otherwise noted by the instructor.
14.5.2. Home-study Instruction Testing
18.104.22.168. Using the testing material provided in the course, students conduct their own progress testing.
22.214.171.124. Students must complete a final examination and score 75% or better to receive a course completion certificate. Testing may be done at the school office during normal business hours or online through the student dashboard.
14.6. Cheating, Plagiarism and Academic Dishonesty
14.6.1. Key Realty School is committed to the success of the student. In meeting this commitment, the school demands a very high level of academic honesty on the part of the students, faculty and staff. Academic honesty is the responsibility of the enrolled student and dishonesty will not be permitted.
14.6.2. Academic dishonesty includes any act that violates the educational process of the school. These acts include, but are not limited to: Cheating on an examination or assignment, stealing examination or assignment questions, substituting one person for another at the examination, falsifying data, destroying, tampering with, or stealing a computer file or program.
14.6.3. In cases of dishonesty, the school will document the offense and allow the student time to reply to the allegations. If a reply is not given, the school will take appropriate action. If a response is given and deemed inappropriate, the school will take appropriate action. A student may appeal the decision in writing through the administration office. Appropriate actions include, but are not limited to:
126.96.36.199. Warning, Probation, Suspension, Expulsion.
188.8.131.52. In cases where a certificate or credit has been granted, the certificate or credit will be revoked and the Nevada Real Estate Division will be notified.
184.108.40.206. All courses and materials are the sole property of Key Realty School and are copyrighted to that effect. Any unauthorized copying and distribution of copyrighted material is a violation of Federal Law.
14.7.1. Pursuant to NRS 394.449, a student may withdraw from any course. The student must do so in writing and submit the written request to the school. A course withdrawal does not constitute refund. See section 20 for refund information. All students are treated the same regardless of race, color, religion, national origin, sex, disability and familial status wherein the course withdrawal process and result thereof remains the same for every student regardless of circumstance.
220.127.116.11. A student who has withdrawn from a class may request to void the withdrawal. The student must do so in writing within three school days from the withdrawal notice.
18.104.22.168. The attendance policy for the specific course remains in effect and may result in the student being required to attend the next scheduled course offering.
14.7.2. When more than 60% of the allocated time for course access has passed or the student has completed more than 60% of the curriculum, the student is not eligible for a refund. Since courses can be completed by correspondence all attendance and enrollment stems from the start date noted on the refund policy. The access of online course material does not constitute or measure percentage of completion.
14.7.3. When less than 60% of the allocated time for course access has passed or students who have completed less than 60% of the course may receive a prorated refund based on the number of days completed. If taking the course by home study, the prorated refund will be based on the number of days from the date of initial enrollment as students are only permitted to study for a maximum of eight (8) hours per day. (See section 20.)
14.7.4. All materials must be returned in an unused condition in order to receive credit towards any refund that may be owed.
14.7.5. There will be a 10% or $25.00 fee, whichever is greater, to process the refund.
14.7.6. Refunds will be returned to the student within 15 days of written request for withdrawal and receipt of all materials, whichever is later. See section 20 of this policy manual for additional information about tuition refunds.
14.8. Classroom or Classroom Stream Equivalent conduct
14.8.1. Students have a responsibility to conduct themselves in an appropriate manner according to acceptable “normal” standards while in class on the grounds of Key Realty School or any other business in the vicinity. School staff will determine any misconduct as it pertains to this section. If a student does not conduct themselves in an appropriate manner (appropriate defined by instructor) then Key Realty School may withdraw the student from the course and the students course cost will be prorated according to the refund policy.
14.8.2. Digital classroom or LIVE Stream classroom events wherein the students and instructor are teaching / learning curriculum in a digital forum are subject to additional policies that pertain to the digital event. Digital courses and the conduct of the students in attendance are still required to adhere to policies that are not fundamentally changed by the delivery method. Classes that require CLOCK HOUR attendance are subject to specific policies as it relates to approval for LIVE Classroom Clock hour attendance for LIVE stream video delivery. Click here to review said additional policies.
22.214.171.124 Students who participate in streaming video course acknowledge that the video will be viewed and reviewed by other parties. Including but not limited to school staff, other students, state or government auditing bodies and any other candidate that the school deems able to review the material in an educational setting. The video of any course may be recorded and used in a later educational setting. Student exposure may include any recognizable aspects of one’s persona, such as one’s name, photo or likeness, and by enrolling and participating in the class and broadcast thereof, the student understands and authorizes the aforementioned potential use. Students who do not agree to the aforementioned, should not participate in the video sessions of a course and speak with admissions staff about an alternative. Students attending a streaming session wherein attendance is required to obtain hours attended or a certification of classroom attendance will be required to maintain an active camera at all times throughout the scheduled course of instruction. The student will be required to participate in the session in real time wherein the streaming course is designed to be the physical classroom equivalent.
14.8.1. Courses that are test based (attendance not required) are not subject to attendance policies. Any course that is attendance based is subject to additional attendance policies.
126.96.36.199 Additional attendance policies associated with digital event wherein attendance is required – The student and the instructor must be able to see and hear each other in real time. This means that the students camera must be on. The student must participate in the classroom lecture when called upon to do so. The student cannot be engaged in any other activity outside of the class presentation to receive credit for the attendance based course. Students not abiding by these policies may be required to reschedule for a different seminar date when their schedule permits required attendance or the student may withdraw from the course offering.
14.9 Cancellation of registration
14.9.1 The school reserves the right to cancel any course in which enrollment is not sufficient to warrant offering the course. In case of cancellation, a full refund will be available with the return of all issued materials. The student will also have the option of attending the next course offering.
14.10. Student records retention.
14.10.1 Student records are retained at the property of Key Realty School indefinitely or at least the minimum required by Nevada law per course.
14.10.2 Student record release form. This form grants third party access to student records.
- Completion Testing
15.1. In person at the school: No appointment is necessary. Testing can be done anytime between the hours of 8:00 am and 6:00 pm, Monday thru Friday. Testing is timed and must be completed in the time allotment assessed. A minimum score of 75% is required for passing unless otherwise noted. Test grades are on a pass/fail basis and results are maintained in the permanent student dashboard. Test results may only be viewed by the student unless authorized by a court order. If the exam is failed, the student may retake the exam after waiting a minimum of one business day. Tests are all closed book and classrooms are monitored via camera. No talking and no use of cell phones in the testing rooms.
15.2. Any testing for Real Estate Education courses require a Nevada Division of Real Estate Evaluation form to be filled out.
15.3. If the student has any questions regarding study material or would like to challenge the test questions, they must use the curriculum question link and an instructor will email them back. The counselors in the administration office are not instructors and cannot respond to test questions.
15.3.1. Key Realty School recommends each student wait until he/she has passed Key School’s certification exam before taking any state board exam. It is not required to take our exam first, however, we feel this will give the student a better indication as to whether or not they are ready to take the state board.
15.3.2. Key Realty School complies with all minimum wait times relative to the hours that must pass or time that must lapse before any test can be taken. This is defined as a minimum wait period of 1 day per 8 hours enrolled in. Example: A student who is enrolled in the 21 hour Oklahoma Real Estate Continuing Education course must wait a minimum of 3 calendar days before the student can test on the 21 hour package of course material. (This requirement is not state specific) NOTE: Some states require more strict timing systems wherein additional policies as it pertains to state specific policy should be reviewed.
- Cheating and Dishonesty
16.1. The school demands a high level of academic honesty on the part of the students, faculty and staff. Therefore, no cheating, plagiarism or academic dishonesty is permitted. In cases of dishonesty, the school will document the offense and allow the student time to reply to the allegations. If no reply is given or if a reply given is deemed inappropriate, the school will take appropriate action. A student may appeal the decision in writing through the administration office.
- Location and Facility
17.1. The Nevada Key Realty School Administration office and the classrooms are located at 3320 E. Flamingo Rd, Las Vegas, NV 89121. Key Realty School and the staff strive to provide the students with high standards of comfort and cleanliness for their learning environment. There are snack, soda and coffee machines located near the classrooms as well as several restrooms. Key Realty School is not responsible for money lost in the vending machines. Key Realty School often partners with other locations to offer training outside of the aforementioned location. Please see the calendar link associated with a specific course to verify location information.
17.2. Though Key Realty School works on a consistent basis to maintain a safe and clean atmosphere for all students, criminal matters should be reported the the Las Vegas Metropolitan police department immediately. Students are required to monitor their own belongings wherein the school does not consistently monitor personal property of the students. In lite of this, the school does not permit students to bring personal property into the school that is not part of the traditional learning environment and is not easily carried on their person while on school grounds. Said traditional personal property includes common items such as textbooks, devices used for notes or classroom technology, book-bags, briefcases, food bags, purses and other small personal items.
- Hours of Operation
18.1. Key Realty School maintains normal office hours from 8:00 am to 6:00 pm, Monday thru Friday, excluding major holidays. Classrooms are open for instruction between the hours of 8:00 am to 10:30 pm. Instruction is provided year-round with periodic academic breaks. Calendars can also be found online. The instructors do not maintain regular office hours other than periods of instruction. Students may email the generic school address email@example.com or email the instructors personally if the instructor posts the email in the class offering.
- Courses of Instruction – See the general school catalog for additional policies
19.1. Real Estate Principles and Practices (Pre-Licensing).
See course description and requirements.
19.2. Real Estate Continuing Education Courses
See course description and requirements.
19.2.2. See CE course link for current continuing education numbers
188.8.131.52. Additional courses may be added that are not yet noted in this version of the policies. Please see the admissions office for a list of additional courses and ID numbers.
19.3.1. Residential Real Estate Training (Post-Training or Post Licensing).
See course curriculum.
184.108.40.206. This is a 30-Hour classroom only course and includes the modules which meet the state requirements for license renewal toward general credit only.
220.127.116.11. 19.4 Broker Upgrade Courses.
See course descriptions and requirements.
19.5 24-Hour Property Management Certification Course. See course outline
19.5.1. Certification is required as of July 1, 1999, per Nevada Law for the management activity of multiple owners and multiple sites. This law requires a specific 24-hour course on the laws that govern property management in Nevada.
19.5.2. This course is a classroom only course and must be attended in its entirety to receive a certification of completion and be eligible for a property management permit issued by the State of Nevada Real Estate Division. See the course schedule calendar
19.5.3. This course does not apply toward any continuing education requirement.
19.5.4. Upon successful completion of this course, the student is eligible to take the permit exam administered at and by the Nevada Real Estate Division.
19.6. 60-Hour Structural Inspection Course See course description
19.6.1. This course is a classroom only course and must be attended in its entirety to receive a certification of completion and be eligible for a Structural Inspector’s Certificate issued by the State of Nevada Real Estate Commission.
19.6.2. This course does not apply toward any continuing education requirement.
19.6.4. A final exam is administered by the instructor at the end of the course and students must obtain at least a 75% to be issued a certificate of course completion. Upon successful completion of this course, the student is eligible to take the certification exam required at and by the Nevada Real Estate Division.
19.6.7. The course schedule can be found at:
19.6.1A Structural Inspection 102 “On-site inspection training”
See course description and requirements.
19.6.1A. This course is a classroom only course and must be attended in its’ entirety to receive a certification of completion and be eligible for the certificate of completion. The completion of the aforementioned 101 course or the equivalent deemed acceptable by the Nevada Real Estate Division is required before taking the 102 course.
19.6.2A. This course does not apply toward any continuing education requirement.
19.6.3A. This course also includes several on-site training lectures. These classes are held at selected vacant homes. Three attachments to real property will be inspected with the aid of the instructor. This day will end with a review.
19.6.4A. A final exam is administered by the instructor at the end of the course and students must obtain at least a 75% to be issued a certificate of course completion. Upon successful completion of this course, the student is eligible to waive the 25 inspections or short internship deemed necessary by the state of Nevada.
19.6.6. The course schedule can be found at:
18.104.22.168.2A. 19.7 75-Hour Appraisal
See course description and requirements.
19.7.1. This must be attended in its entirety to receive a certification of completion and be eligible for an Appraisal License issued by the State of Nevada Real Estate Commission. See course schedule
19.7.2. This course does not apply toward any continuing education requirement.
19.7.4. A final exam is administered by the instructor at the end of the course and students must obtain at least a 75% to be issued a certificate of course completion. Upon successful completion of this course, the student is eligible to take the licensing exam administered at and by the Nevada Real Estate Division.
19.8 20/10- Hour Mortgage Loan Origination
See course description and requirements.
19.8.1. This course is a classroom only (or LIVE streaming video) course and must be attended in its entirety to receive a certification of completion and be eligible for Key Realty School’s Loan Origination Certificate.
19.8.2. This course does not apply toward any continuing education requirement.
19.8.3. A final exam is administered by the instructor at the end of the course and students must obtain at least a 75% to be issued a certificate of course completion. Upon successful completion of this course, the student is eligible to receive Key Realty School’s acknowledgement on Loan Origination principles
19.8.4. See the course schedule for dates, times and location information.
- Refund Policy – See Section 20.10.1 for information about online / email or fax withdrawal
20.1 All course withdrawals are treated in the exact same format regardless of student circumstance. This prevents discrimination based on the course withdrawal qualifying factors noted within Nevada Revised Chapter 394. All refund requests must be in writing and directed to Key Realty School.
All students are treated the same regardless of race, color, religion, national origin, sex, disability and familial status wherein the course withdrawal process and result thereof remains the same for every student regardless of circumstance.
Refund requests shall be calculated as follows:
20.1.1. Requests made during the first 60% of a course shall be prorated based on that portion of the course completed as of the date written on the request (but not dated after receipt of such request).
20.1.2. The course shall be prorated based upon the start date noted on the enrollment form.
22.214.171.124. Due to the availability of correspondence courses, classroom attendance is not an indicator of attendance. Therefore the request for a refund will always be processed in accordance with the start date noted on the enrollment form. The maximum number of hours of classroom instruction for the class in question will be used. An example of this refund policy would be:
126.96.36.199. Example: Student 1 purchases the real estate correspondence course for $260 (start date is the same as registration date for home study courses, start date is also noted on the enrollment form)
Student 1 applies for a refund 3 days later after the course start date
Course cost $260 X 90% (registration fee) = $234
90 hours of pre licensing has a maximum of 8 hours of education per day (11days of tuition total to complete 90 hours) The tuition cost of $234 / 11days = $22 per day
3 days X $22 per day = $66 of tuition used
$234 – $66 = $168 of tuition still refunded to Student 1
20.2. There will be no refund given after 60% of a class has been completed. NOTE: Actual attendance is not an indicator of completion wherein completion is based on the ability for which the class can be completed and time passed from the date of enrollment.
20.3 All forms required to submit for a refund are readily available at the admissions office of the school.
20.4. Refunds will be made within 15 days after receipt of written request or information will be supplied to the student indicating that no tuition is remaining. Once a student completes a course withdrawal form, the withdrawal becomes active and the student is no longer permitted to utilize the course resources. If the student is eligible for a tuition refund, the refund will be credited / refunded to the student in the same method for which the student originally paid the tuition. Refunds of any tuition remaining or written information informing the student that no tuition is remaining is traditionally processed on the 1st and 15th of every month or the business day thereafter. Should an issue arise associated with the tuition paid at the time of enrollment, the school will require the general tuition affidavit wherein such information can be evaluated when reviewing the student file.
20.5. Key Realty School will withhold a nonrefundable registration and processing fee of 10%. (Maximum of $100). This registration fee will not be applied when the enrollment / tuition paid date is within the prior 2 business days.
20.6 Credit will not be issued for partial or completed courses that are no longer offered or have been changed.
20.7. Key Realty School adheres to the minimum refund policies set forth in the Nevada Revised Statute 394.449
20.8. Key Realty School maintains a limitation of sixth months from the original enrollment date to apply for a refund regardless of attendance. Refunds submitted after six months have passed from the original enrollment date will not be considered.
20.9. Refund and completion policies for VA students – This section is only applicable when the tuition has been paid for by the department of Veterans Affairs or an approved 3rd party which has been allocated by the VA.
20.9.1. If a veteran, or other eligible to receive Dept. of Veterans Affair’s educational benefits payments, withdraws or fails to enter the course for which he or she enrolls, the school will refund the unused portion of the tuition and fees. Refunds are based on the approximate pro-rata portion of the total charges.
20.9.2. Registration fees in excess of $10.00 will be subject to prorating. Refunds will be promptly made within 15 days of withdrawal or expulsion from the program
20.9.3. VA students must either pass or fail the course or be subject to returning the benefit payments to the Department of Veterans Affairs. The passing of the educational courses approved for VA benefits can only be proved by the passing of a final or completion exam.
20.9.4. Failure to pass the final exam with intent to pass at a later date is considered incomplete. The VA will be notified of any incomplete status. The VA will allow the student 12 months to pass the completion exam before the return of the benefits may be demanded.
188.8.131.52. If the VA student does not pass the final exam within the allotted 12 month period, a grade of withdrawal will be noted in the student file an a return of the benefits may be immediately demanded.
20.10.1 Withdrawing outside of the admission office requires the student to complete a withdrawal form and submit this completed document into the admissions office.
20.10.5A Used textbooks (if available for purchase) are 60% of the price noted on the New textbook price guide. Used text disclosure
20.11 Under no exception will tuition be refunded if the course materials and or course start date were noted as delivered more than 30 days prior to the written request to withdraw from the course the student is enrolled in. In further definition, if the course was made available to the student wherein the student did not attend by choice or necessity and both enrollment and course offering were more than 30 days prior to written request for a refund, no refund will be afforded as the students reservation was retained and a space was afforded to the student during said offering. Though a student may not withdraw to receive any portion of a tuition refund after said 30 days, the student can request their file to indicate a “No grade” should the student find this notation necessary relative to continued course work at another institution.
20.12 Physical materials can be returned and a 90% refund for said materials will be provided so long as the material is returned in new condition and returned within 30 days of purchase. (New condition implies that no writing and no modifications have been made to the material) In addition, said material cannot be part of a course material set wherein the time allotment dictated within section 20 does not permit the return or withdrawal from the course. Only materials in New Condition can be returned wherein the student would receive a refund for the materials. If the materials are not returned or returned in used condition, the amount of a new product purchase as noted on www.Amazon.com would be deducted from any tuition refund that is to be issued. Students electing to ship or return material under this section or sections pertaining to the course withdrawal process must return materials to 3320 East Flamingo LV NV 89121 ATTN: Admissions. A printed withdrawal form available under section 20.10.2 must be enclosed with the shipment for identification purposes.
20.13 Students may modify the course should said modification be within the confines of these policies.
- Filing a Complaint and Student Recourse
21.7. Complaints about any student, instructor, staff member or facility must be done in writing. Click here to obtain a complaint form
21.7.1. The written complaint must be submitted to the admissions office during normal business hours.
21.7.2. The complaint can be anonymous or acknowledged.
184.108.40.206. If the complaint is acknowledged the individual filing the complaint must provide their full name and a telephone number so a representative of the school can contact the individual filing the complaint.
21.7.3. Complaints cannot be made verbally to the school. Individuals making verbal complaints concerning Key Realty School on the property of Key Realty School will be trespassed from Key Realty School property and will be expelled from the school. Students expelled from the school will be issued a refund only if they qualify at the time of expulsion under section 20 of these policies.
21.7.4. Complaints will be forwarded to the Nevada Department of Post-Secondary education if the complaint is determined to be a concern for Key Realty School or the student of the school.
21.7.5 Student acknowledges and understands that the student’s maximum payment for any damages for any situation caused by or initiated at Key Realty School is the tuition for the course enrolled in and is not to exceed original tuition of course.
21.7.6 Students attend courses electively and therefore may withdraw at any time within the guidelines of the school policies. Extenuating circumstances may permit the student to obtain a full refund for the course of instruction and be exempt from the proration and fee structure noted within section 20 of this policy contract. The student’s maximum payment for any instance arising as a result of their course of instruction or school interaction is the tuition itself and no more than the tuition itself.
- Cancellation of registration or course offering
22.7. The school reserves the right to cancel any course in which enrollment is not sufficient to warrant offering the course. In case of cancellation, a full refund will be available with the return of all issued materials. The student will also have the option of attending the next course offering. Only students who have not started (Start date noted on the enrollment contract for home study course work. All real estate pre licensing students are considered home study) or students who are currently in the educational program when the course offering is canceled will be issued a refund. Students who are auditing course sessions after the scheduled duration of course work will not be issued any refund on canceled courses.
22.7.1. Example of course cancellation with refund – Student A starts the real estate pre licensing course. Two weeks into the course, the course is cancelled because of instructor illness. Student A has the ability to receive a full refund or begin the classes again when the courses are offered again.
22.7.2. Example of course cancellation without a refund – Student A starts the real estate pre licensing course. Five weeks into the course, the course is cancelled because of instructor illness. Student A does not have the ability to receive any refund, as the total number of weeks scheduled for the course have passed and the student is now considered to be auditing.
220.127.116.11. Some courses require attendance and are listed by hours completed to be eligible for a refund as noted in 22.7.1 or 22.7.2. Other courses are periods of time passed because classroom attendance is not mandatory and education is measured by test results. See the course calendars for hours:
23.7. All classes not considered home study require a total number of hours to receive a certificate of education. No certificate of education will be issued without the required number of hours completed. Make up days are scheduled at the sole discretion of the instructor. If no make-up day is available or the student has missed more hours than the make-up day provides, the student may audit the total number of days / hours missed in the next available course date only. These students repeating future course dates for additional credit toward course hours are considered auditing students.
23.8. Colds, flu and other contagious illnesses are a serious issue in a school environment because they can spread so rapidly. Students are asked to refrain from attending a classroom environment when they show symptoms of illness. If the student exhibits any active symptoms of illness, he/she may be asked to leave the classroom environment / the school, both for the student’s own comfort and to minimize the spread of illness to other students in the classroom. As a representative of the school, the instructor will ask a student to vacate the classroom if the student shows continued signs of a contagious illness. Though the instructors may not be medical doctors, the instructors will aid on the side of caution to protect the student populous. If a student has been removed from the classroom environment, the student is encouraged to seek medical attention and refrain from attendance until it has been determined that they are no longer contagious and show no contagious symptoms. In the event of an outbreak of an infectious disease, such as measles, Key Schools will follow the guidelines set forth for schools by the CDC.
- Financial Services and conditions
24.7. Key Realty School does maintain an internal payment plan system. The school does accept vocational training authorizations from a litany of different organizations.
24.8. Key Realty School accepts the following forms of payment for tuition or products.
24.8.1. Cash tender is not a traditional form of tuition payment wherein the school will provide students with information as to where a cashiers check or money order can be rendered. No change will be made for cash tuition payments.
24.8.2. Major credit and debit cards. Students who pay for course tuition using a credit or debit card other than their own, assume all responsibility for said charge and are liable for any charges should the transaction be disputed. Once tuition is paid on behalf of a student, the student is then in control of the tuition. No party other than the student can withdraw the student from educational programs regardless of original tuition payment methods. Official documentation from banking or credit / debit card issuing bodies must be obtained to change or modify the tuition payment if attempted without written consent of the student. The credit or debit card used is not evidence of said authorization.
24.8.3. Checks, business or personal with identification
18.104.22.168. Check policy – Key Realty School charges $20 for any returned check. Once notified of a returned check, Key Realty School will attempt to phone and email the student to collect the tuition to replace the returned check. If the returned check is not paid in full with 5 business days of its return, Key Realty School will begin the collections process through a 3rd party collection agency. The aforementioned 5 days begins at the time of the check return and the lack of response to the attempts made by office staff does not change said 5 day period. In doing so, the 3rd party collections agency may also turn the check into the district attorney’s office and begin the necessary legal action to acquire the funds.
- Tuitions and Fees
25.7. All current course tuitions are posted to the school website. Course tuitions are subject to change without notice and if changed, the new tuition amount will be posted in the Admissions office in writing. All students will be required to pay the correct tuition amount according to the course they are enrolling in. Tuition is due in full before the start date of the course. Some continuing education course work and broker upgrade courses can be bundled together for less in tuition per unit when bundled. The following list contains pricing for the most popular educational courses. The school may have additional courses that are not posted in this pricing list. The school may change or modify tuition prices outside of this policy form. Current prices are noted within the course specific page of the website: www.keyrealtyschool.com – Click here access the current textbook and course materials price guide
- Transfer of tuition and sharing of materials
26.7. Tuition paid for a specific student may not be transferred to another student unless the original student completes a withdrawal form (see section 20) and tuition is available within the confines of the withdrawal policy to be refunded. If tuition remains the student can provide directive wherein all remaining tuition and course materials be forwarded to another student. Key Realty School may transfer prorated portions of the tuition paid but cannot transfer test score or attendance credit received from one student to another. Under no circumstance can tuition be transferred when portions of a course have already been completed or if more than 30 calendar days have passed from the original enrollment date.
26.8. Students sharing course materials will not be given credit for any course not enrolled in. Though students may be afforded with the ability to return to classroom instruction after a period of time has passed, returning student will be required to purchase a new set of course materials assigned specifically to the student if the original course enrollment date has been more than 365 days prior OR if a new edition of the course materials have been released and are being used in the instruction. Said updated materials must be assigned to the student and the use of a another students materials or used materials will not meet the standards of this section.
26.8.1. Example of this sharing policy is: Student A enrolls in the real estate pre licensing course. Student A is the only student capable of completing the real estate pre licensing course.
- Compliment of Staff
27.1. Students who wish to compliment Key Realty School staff are encouraged to do so using the school form.
Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information. Personal information is used by staff, volunteers and other designated personnel. All Key Realty School agents and contractors with access to personal information obtained on the Key Realty School web site will also abide by this policy. Personal Information that Key Realty School May Collect Online
Key Realty School collects the following types of personal information: names, postal and e-mail addresses, telephone and facsimile numbers, and complaint information. Key Realty School may also collect business information from sole proprietorships that apply for membership or program participation, some of which might constitute personal information, as well as personal information from individuals acting solely in their business capacity.
How Key Realty School May Use Personal Information Collected Online OR through any other enrollment method
Key Realty School will not use personal student information other than for the purpose for possible employment in the field for which the educational course is being taken OR for information and services that are deemed directly applicable to the course field for which the student is taking educational course work in. We use personal information to reply to inquiries, handle complaints, develop business reliability reports, and to warn the public about questionable business practices. We also process business requests related to program participation. Key Realty School may supply prospective employers with student US Mailing addresses supplied at enrollment wherein the student may be sent solicitations from various possible employers. The student may opt out of said mailing lists by emailing the school at firstname.lastname@example.org / The email must include the student name and some indication that the student does not wish to participate in any mailing list or employer recruitment. Email addresses of students can be supplied to potential employers and applicable service providers when deemed applicable to the field of instruction. Key Realty School may charge the prospective employer a nominal processing fee (Standard hourly rate for compiling lists based on time taken by staff to compile said list) under for release of student information but does not sell information lists.
In order to process complaints against businesses, Key Realty School will transfer complaints received online to the company complained about. It is also possible that a complaint, request or inquiry will be more appropriately handled by another Key Realty School, in which case the request or inquiry will be transferred to the proper Key Realty School. By completing a complaint form or sending us a request or inquiry, you are allowing us to forward your information to the proper business and also to the proper Key Realty School, if necessary. Without submission of the requested information, Key Realty School will not be able to share your information and process your complaint. We will also release personal information to appropriate parties under the following circumstances: Where release is required by law (for example, a subpoena) or regulation, or is requested by a government agency conducting an investigation; Where our records indicate a company may be engaged in fraudulent activity or other deceptive practices; Where warranted by a company’s failure to participate in the Key Realty School “˜s advertising self-regulatory process; or Where your communication suggests possible harm to others.
- Key Realty School payment plans – Key Realty School does offer a way to pay tuition over a period of time. No coupons can be used when enrolling through payment plan options. Please review the payment plan worksheet to explore payment plan options. Click here to examine the payment plan worksheet.
30.1 Reinstatement of a course – All courses have a course expiration or validation period. In addition to the course validation period, additional course materials may need to be purchased should the course be expired or if an extended period of time has passed since the original course enrollment.
30.2 All courses are valid and must be completed within 1 year of the original enrollment except for any exemptions noted within these policies. If a course is not completed within the aforementioned 1 year validation period, the student may elect to re-enroll in exact same course at a tuition rate of 60% of the current tuition noted online at www.keyrealtyschool.com at the time of enrollment. The reinstatement fee of 60% will include a new set of all course materials associated with the course and the enrollment process will be conducted as a new student except for the waiver of the portion of tuition. The course reinstatement is treated as a new enrollment wherein the student may reinstate any package offered associated with the licensing field for which the student was originally enrolled in.
30.3 The exception to the aforementioned is the Nevada Real Estate pre licensing classroom course wherein the enrollment has taken place after January 1st 2006, Students may continue to take the course as it is offered without reinstatement or expiration. Students may be required to purchase a new set of materials at market rate should more than 1 year pass since the original enrollment. Key Realty School will not modify course materials at no cost more than 60 days after the original enrollment.
30.4 Change in course materials – Students should understand that course materials and content of course work change over time. Key Realty School will modify any course material that has changed within 60 days of enrollment at no additional charge should the material be deemed necessary to attend the current course offering. The student may be required to return the outdated materials should a current material be issued in replacement. Some courses may require the student to purchase a new set of course materials at market rate to participate in a course offering wherein more than 60 days has passed since the initial enrollment.
30.5 Auditing a course for non-credit – If a credit has already been received for a course wherein the certificate or credit is still valid, the student may audit the course at any time without additional tuition. This is limited to the point of course intent wherein once the intent of the course has been accomplished such as the passing of a licensing exam or renewal of state or government credential, the student is no longer permitted to audit the course. Auditing the course is further defined as attending the course and denoting the word audit on the course sign in sheet to further imply that the student is to receive no additional credit for the course. Students can participate in an evaluation audit to assess possible course enrollment. Use this worksheet for additional information as it pertains to evaluation auditing
- Key Realty School does permit 3rd party vendors and other businesses to post flyers / advertisements to the classroom bulletin boards. Classroom bulletin boards are general posting boards in any classroom at the school physical location.
31.1. Postings as described within section 31 can be posted on the bulletin boards anytime during business hours. Though solicitors can post a flyer or advertisement during business hours, no classroom instruction should be disturbed during said posting. No formal approval from the administrative offices is required. The posting must meet the minimum requirements of this section and is subject to removal should school administrative services deem necessary for any reason.
31.2 Postings cannot exceed standard 8.5 X 11 paper unless otherwise approved by administrative services.
31.3 Key Realty School does not review the credentials of any third party vendor, business soliciting students nor does the school endorse any outside business or their practices. Click here to examine the posting displayed on school grounds
31.4 Many 3rd party businesses are permitted to present business models, methods of practice, employment opportunities and other potential opportunities. Key Realty School does not promote, endorse or review the credentials of said presenters. It is recommended that the student review each opportunity on its own merit as the school does not endorse any 3rd party presenter.
32. Health and Wellness of students and classroom environment.
32.1. Key Realty School continues to take proactive measure to ensure the school is a clean, healthy and safe learning environment for all students. Students attending educational programs are doing so at their discretion and free will. Students should not attend or participate in a class session when the surroundings do not meet their standards. Students who are ill or exhibiting signs of an illness should not attend any course session and should only return when advised to do so by a medical professional.